How It Works

How Ginnobot Works

From your business knowledge to an AI chatbot that supports your visitors and helps your business grow, getting started is simple.

Get Started in 3 Simple Steps

1

Create & Train

Teach Ginnobot about your business.

2

Customize & Connect

Make it yours and connect it to your website.

3

Go Live & Grow

Start conversations, capture opportunities, and understand your visitors.

A Clear Step-by-Step Journey

Follow the full path from creating your chatbot to improving performance over time.

1

Create Your Chatbot

Create a new chatbot for your business in minutes and configure the basic details you need to get started.

2

Add Your Business Knowledge

Give Ginnobot the business information it needs to understand your products, services, policies, and customer needs.

3

Upload Documents & Website Content

Add supported documents and website content so Ginnobot can expand its knowledge using your existing business information.

4

Customize How It Responds

Configure the tone, instructions, and response behavior so conversations better match your business.

5

Configure Welcome Message & Behavior

Customize the welcome experience and available chatbot behavior settings for your visitors.

6

Add Ginnobot to Your Website

Deploy Ginnobot using the supported website or WordPress integration and make your chatbot available to visitors.

7

Ginnobot Starts Talking to Visitors

Visitors can ask questions and receive relevant AI-generated responses using your configured business knowledge.

8

Capture Leads & Manage Conversations

Review conversations, organize captured leads, and help your team follow up on valuable customer opportunities.

9

Track Insights & Improve Performance

Monitor available chatbot activity, engagement, usage, leads, and insights to continuously improve the customer experience.

Behind the Conversation

A simple look at how each visitor question becomes a useful business response.

Visitor Asks a Question

A visitor opens the chatbot and asks for help.

Ginnobot Understands the Request

The chatbot interprets what the visitor needs.

Uses Relevant Business Knowledge

It draws from the information you provided.

Generates a Response

Ginnobot replies in a helpful, on-brand way.

Conversation Is Available in the Dashboard

Your team can review conversations and leads.

Ready to Create Your AI Chatbot?

Create your chatbot, train it with your business knowledge, and start helping your visitors with Ginnobot.